Reservation Terms & Policies
Welcome to Diverso Café & Restaurant! We are delighted to offer you an exceptional dining experience in the beautiful island of Santorini. To ensure that all our guests enjoy their time with us, we kindly ask you to review and adhere to our reservation terms and policies.
Reservation Policy
Reservation Confirmation:
- All reservations will be confirmed via email or phone. Please ensure that you provide accurate contact details when making your reservation.
Booking Details:
- When booking a table, please provide the number of guests, preferred date and time, and any special requests or dietary restrictions. This helps us to prepare and cater to your needs more effectively.
Minimum Notice:
- Reservations should be made at least 24 hours in advance. For same-day reservations, please call us directly to check availability.
Cancellation Policy
Cancellation Notice:
- If you need to cancel or change your reservation, please notify us at least 24 hours in advance. This allows us to accommodate other guests who may wish to dine with us.
Late Cancellations & No-Shows:
- For cancellations made less than 24 hours before the reservation or in case of a no-show, we reserve the right to charge a cancellation fee. This fee will be communicated to you at the time of booking.
Arrival & Seating
Punctuality:
- We kindly request that you arrive on time for your reservation. If you anticipate being late, please inform us as soon as possible. We will hold your table for up to 15 minutes past the reservation time.
Table Allocation:
- We strive to accommodate all seating preferences, but specific tables cannot be guaranteed. Table allocation is based on availability and operational requirements.
Special Requests & Dietary Requirements
Dietary Restrictions:
- Please inform us of any dietary restrictions or food allergies at the time of booking. We will do our best to accommodate your needs.
Special Occasions:
- If you are celebrating a special occasion, please let us know in advance. We would be happy to make your experience extra special with personalized touches.
Large Groups & Private Events
Group Reservations:
- For groups larger than six people, please contact us directly to make your reservation. Special terms and conditions may apply.
Private Events:
- Diverso Café & Restaurant is available for private events and celebrations. Please get in touch with us to discuss your requirements and for more information on our event packages.
Health & Safety
Health Protocols:
- Your health and safety are our top priority. We adhere to all local health regulations and guidelines to ensure a safe dining environment.
Sanitization:
- Enhanced cleaning and sanitization protocols are in place for all areas of the restaurant.
Contact Us
If you have any questions or need further assistance regarding your reservation, please do not hesitate to contact us:
Diverso Café & Restaurant
Santorini, Greece
Email:
Phone: (+30) 2286024405
We look forward to welcoming you to Diverso Café & Restaurant and providing you with an unforgettable dining experience!